Started on staff: 2020
B.A., Kent State University
Teresa directs the Consumer Watchdog office, which looks out for consumers’ health, safety and financial security. Prior to her current role, she worked as a journalist and columnist covering consumer issues and personal finance for two decades for Ohio’s largest daily newspaper. She is the recipient of dozens of state and national journalism awards, including Best Columnist in Ohio, Best Business Writer in Ohio, and National Headliner Award for coverage of the 2008-09 financial crisis. Among the accomplishments she’s most proud of is receiving a journalism public service award for exposing improper billing practices by Verizon that affected at least 15 million customers nationwide. Her work caused Verizon to reach an $80 million settlement with the FCC, the largest ever imposed at that time. Teresa and her husband live in Greater Cleveland and have two sons and a dog. She enjoys biking, house projects and music, and serves on her church missions team and stewardship board.
Posts by Teresa Murray
STATEMENT: Congress passes Reese’s Law
The Senate has passed Reese’s Law, a week after the child safety bill passed the House of Representatives. It will now go to President Joe Biden for his signature. The law will require the Consumer Product Safety Commission (CPSC) to adopt product safety standards for button cell, lithium coin and other small batteries that could injure or kill children who swallow them.
National Consumer Protection Week 2022
Every day during the first week of March, PIRG is providing consumer protection tips and tools to help Americans address some of the most common consumer issues.
Report: Nursing homes cope with huge staff shortages
At any given time throughout most of 2020, more than 200,000 Americans resided in nursing homes that admit they were suffering through staff shortages.
Nursing homes still don’t have enough masks, gowns, other PPE
A new analysis by the U.S. PIRG Education Fund and Frontier Group found that 8 percent of nursing homes nationwide had a critical shortage of surgical-grade N95 masks, as of Dec. 27. And 4 to 6 percent of homes reported shortages in at least one other category of PPE.