Tell Amazon: We need repair scores
The best laptops of 2024 are ones that will last. We rated top laptop brands on their ability for repair.
Add your name.
It’s an all too common occurrence: The screen on your phone cracks, or your computer won’t turn back on. Instead of an easy fix you can do yourself, you have to send the device back to its manufacturer for repairs. Worse yet, a minor repair may cost you more than an entirely new device.
If you think you should be able to buy products that are durable, long-lasting and easily repairable, then repairability should be an important consideration when buying a new laptop.
Unrepairable devices have also helped make electronic waste — commonly referred to as “e-waste” — the fastest-growing waste stream in the world: We’re adding 7.6 tons of e-waste to landfills every year. By repairing your device, you help reduce the number of electronics entering into the waste stream.
To help you reduce e-waste and get the most out of your computer, we’ve graded laptop repairability for the seven most popular laptop brands in 2024. Our overview highlights the three most repairable laptops available on the market from each manufacturer.
Our report found that among most popular laptop brands, Asus leads in repairability with a B+. Their laptops scored well for disassembly, which is an essential feature when it comes time to replace broken parts.
We found that Asus laptops were easy to open and could be repaired easily from home. Our grading system weighs disassembly more heavily than the other factors because of its importance. Replacement parts for Asus laptops are also more affordable and readily available.
Dell and Microsoft are tied for third each scoring a C+ grade. Microsoft laptops rank well when it comes to disassembly, but the company’s membership in the Consumer Technology Association (CTA) — a trade association that lobbies against Right to Repair bills — reduces its repair score.
Dell’s score also took a hit, as the manufacturer is a member of both TechNet and the Consumer Technology Association (CTA), which are both trade associations that actively lobby against the Right to Repair.
Apple trails far behind when it comes to the repairability of its products. The manufacturer scores a D grade and ranks lowest on our average disassembly score.
Apple lost the greatest number of points for their active lobbying against Right to Repair and support for other trade groups who are most visible in opposition.
Consumers will also face challenges when attempting to open and fix an Apple MacBook, which brings Apple’s score down further.
Scorecard:
Scored devices: 14
Average repair score (out of 10): 7.4
Average disassembly score (out of 10): 9.1
Missing score PDF deduction: 0
Member of TechNet: no
Member of CTA: yes
Top 3 repairable Asus laptops:
Scorecard:
Scored devices: 14
Average repair score (out of 10): 6.9
Average disassembly score (out of 10): 8.1
Missing score PDF deduction: -0.20
Member of TechNet: no
Member of CTA: no
Top 3 repairable laptops:
Scorecard:
Scored devices: 6
Average repair score (out of 10): 6.4
Average disassembly score (out of 10): 8.0
Missing score PDF deduction: -0.40
Member of TechNet: no
Member of CTA: yes
Top 3 repairable laptops:
Scorecard:
Scored devices: 48
Average repair score (out of 10): 7.5
Average disassembly score (out of 10): 7.6
Missing score PDF deduction: -0.20
Member of TechNet: yes
Member of CTA: yes
Top 3 repairable laptops:
Scorecard:
Scored devices: 33
Average repair score (out of 10): 6.2
Average disassembly score (out of 10): 7.8
Missing score PDF deduction: -0.40
Member of TechNet: yes
Member of CTA: yes
Top 3 repairable laptops:
Scorecard:
Scored devices: 6
Average repair score (out of 10): 7.0
Average disassembly score (out of 10): 6.6
Missing score PDF deduction: -0.80
Member of TechNet: no
Member of CTA: yes
Top 3 repairable laptops:
Scorecard:
Scored devices: 8
Average repair score (out of 10): 6.6
Average disassembly score (out of 10): 4.0
Missing score PDF deduction: 0
Member of TechNet: yes
Member of CTA: yes
Top 3 repairable laptops:
For starters, repairable electronics save you money. Another of our reports found that Americans would save $40 billion a year if they could repair instead of replace their tech.
And when you buy expensive tech that can be easily repaired, you’re not only helping your wallet, you’re helping our planet.
With every electronic gadget that gets tossed into the municipal waste stream, a newer model will replace it. Humans are consuming our planet’s natural resources at an unsustainable rate and it’s time we start designing products that are meant to last.
Report ●
We need Amazon to display a repair score from 0 to 10, which tells us how fixable a product is.
Add your name.
Lucas leads PIRG’s Designed to Last campaign, fighting against obsolescence and e-waste and winning concrete policy changes that extend electronic consumer product lifespans and hold manufacturers accountable for forcing upgrades or disposal.