Teresa
Murray
Consumer Watchdog, PIRG
Started on staff: 2020
B.A., Kent State University
Teresa directs the Consumer Watchdog office, which looks out for consumers’ health, safety and financial security. Previously, she worked as a journalist covering consumer issues and personal finance for two decades for Ohio’s largest daily newspaper. She received dozens of state and national journalism awards, including Best Columnist in Ohio, a National Headliner Award for coverage of the 2008-09 financial crisis, and a journalism public service award for exposing improper billing practices by Verizon that affected 15 million customers nationwide. Teresa and her husband live in Greater Cleveland and have two sons. She enjoys biking, house projects and music, and serves on her church missions team and stewardship board.
Posts by Teresa Murray
STATEMENT: Six airlines fined, ordered to refund more than $600 million to passengers
Funeral home prices: Here’s what you should know, and why federal rules are expected to change soon
The FTC says its research shows that more than 60% of funeral homes have little or no pricing information on their websites.
As robotexts skyrocket, new efforts emerge to fight scam texts and robocalls
Robocalls and robotexts didn’t become a serious problem overnight and it’s not going to be solved overnight. These are real developments. Still, much, much more needs to be done by regulators, lawmakers, educators and consumers.
Arsenic in baby food is all too common, but there is a solution
Parents should be able to be confident that the food they’re giving their babies is healthy and safe, but unfortunately that’s not always the case.