Every year, millions of Americans have their cars towed. And while returning to a parking space to find a vehicle missing is enough to make your stomach drop, it’s only the beginning of a much larger ordeal. Our research points to two broad issues facing consumers: An alarmingly high number of states have no protections spelled out on towing issues. In addition, too many states have inadequate protections, or the laws on the books are vague and inaccessible to the average consumer.
Towing laws aren’t something most of us pay attention to until a tow affects us or someone we know. PennPIRG Education Fund identified 14 common sense towing protections that should be available to consumers. These questions address some of the most frequently searched towing concerns, ranging from who is responsible for damages caused by careless towing, to the maximum rates and fees owed, to whether you are guaranteed the option to pay by credit card.
Here’s a look at where Pennsylvania stands with its protections. Download the two-pager to see Pennsylvania’s protections.