Report

Big credit bureaus, record complaints
Exterior of the Consumer Financial Protection Bureau, Washington, DC USA

Consumer alerts

Big credit bureaus, record complaints

This is the 26th report in PIRG’s series of reports based on complaints in the Consumer Financial Protection Bureau’s public consumer complaint database. Consumer complaint totals set new records in 2021 and again in 2022, rising 61% from 2021 (496,000) to 2022 (800,394). Total consumer credit reporting complaints nearly doubled, from 2021 thru 2022.

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Trouble in Toyland 2022

Consumer alerts

Trouble in Toyland 2022

Dangerous, recalled toys are easy to buy, U.S. PIRG Education Fund investigation shows. Our 37th annual report looks at the problems of recalls, counterfeits and not heeding warning labels.

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Superbugs in Stock
chicken-meat-grocery-store-Sergey-Ryzhov-via-Adobe-stock

Food & farming

Superbugs in Stock

The majority of the grocery chains reviewed are failing to stop antibiotic overuse in their private label meat supply chains, a practice that spurs the development of dangerous drug-resistant superbugs.

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Wasting Our Waterways
This Dow Chemical facility in Freeport, TX released toxic substances to a local waterway in 2020.

Clean water

Wasting Our Waterways

Polluters poured nearly 200 million pounds of toxic substances into U.S. waterways in 2020. We must strengthen Clean Water Act protections and reduce toxics use.

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Methane Gas Leaks

Fossil fuel pollution

Methane Gas Leaks

Methane gas (often known as natural gas) has heated the homes of many Americans for over a century — and for over a century, it has been prone to leaks, putting communities and the environment in danger.

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Stranded
Cover of Stranded

Right to repair

Stranded

When you rely on a powered wheelchair to get around, any delay in repair imposes a burden on your mobility and financial security. It can even become a matter of life and death. Yet, as “Stranded,” a new report from U.S. PIRG Education Fund found, a constrained market for wheelchair service and repair in the U.S. makes delays, of weeks or even months, common. 

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