Comments submitted to the FCC to clarify the rules for revocation of consent and limiting calls and texts from wireless providers


U.S. PIRG and coalition partners including National Consumer Law Center and Consumer Action, Consumer Federation of America, Electronic Privacy Information Center, National Association of Consumer Advocates, National Association of State Utility Consumer Advocates, National Consumers League and Public Knowledge. submitted comments July 31, 2023, that said, in part:

“We commend theFederal Communications Commission (FCC or Commission) for its latest Notice of Proposed Rulemaking1 (NPRM) that proposes to clarify the rules for revocation of consent and place some limits on calls and texts from wireless providers. The ongoing scourge of unwanted and illegal robocalls has already undermined the value of the nation’s telephone system.2 With some essential adjustments the proposed new regulations will give consumers additional means to protect themselves from many invasive robocalls.”


Teresa Murray

Consumer Watchdog, U.S. PIRG Education Fund

Teresa directs the Consumer Watchdog office, which looks out for consumers’ health, safety and financial security. Previously, she worked as a journalist covering consumer issues and personal finance for two decades for Ohio’s largest daily newspaper. She received dozens of state and national journalism awards, including Best Columnist in Ohio, a National Headliner Award for coverage of the 2008-09 financial crisis, and a journalism public service award for exposing improper billing practices by Verizon that affected 15 million customers nationwide. Teresa and her husband live in Greater Cleveland and have two sons. She enjoys biking, house projects and music, and serves on her church missions team and stewardship board.

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