Consumer alerts

Get the information, tools and resources it takes to protect yourself in today’s ever-changing marketplace.

These days we all need to be smart consumers. We need access to the information and resources it takes to avoid the latest scams, stop identity thieves, spot rip offs and keep unsafe food and toxic products out of our shopping carts. PIRG’s consumer watchdog team does the research, conducts media exposes, produces consumer guides, and sends out consumer alerts so we have the tools to make smart, safe, informed choices.

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Did You Know?
In times of emergency, our researchers have found price surges of up to 166% for critical supplies like face masks and bottled water.

What We're Doing

Our guide provides tips for avoiding price-gouging and a how-to for reporting bad actors.

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18 tips to reduce robocalls and protect yourself from scams

Consumer alerts

18 tips to reduce robocalls and protect yourself from scams

Illegal robocalls seem to be declining a smidgeon as more phone companies install federally mandated technology to block spoofed calls and detect other scam calls. Here are some tips to live by and share with vulnerable friends or relatives.

Report: One year after new federal law implemented, robocalls fall, robotexts skyrocket

Consumer alerts

Report: One year after new federal law implemented, robocalls fall, robotexts skyrocket

A year after a new federal law aimed at fighting robocalls, the number of phone companies that have adopted the required technology has quadrupled and the volume of scam robocalls has dropped in half. But spam texts have increased more than tenfold as con artists and identity thieves find alternative ways to steal Americans’ personal information and money.

Media Releases  

Ringing in Our Fears

Consumer alerts

Ringing in Our Fears

One year after new law, robocalls are down and compliance is up, but skyrocketing robotexts are the latest problem

Statement: DOT calls on airlines to drop family seating fees, improve refund process

Consumer alerts

Statement: DOT calls on airlines to drop family seating fees, improve refund process

The DOT actions come a week after U.S. PIRG and a half-dozen other consumer advocacy groups sent a letter to Congress asking the chairs and ranking members of the Senate Commerce, Science & Transportation Committee and the House Transportation & Infrastructure Committee to tell airlines to change their policies to prioritize passengers.

Media Statements  

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Team
Teresa
Murray

Teresa
Murray

Consumer Watchdog, U.S. PIRG Education Fund

Ed
Mierzwinski

Ed
Mierzwinski

Senior Director, Federal Consumer Program, U.S. PIRG Education Fund

Mike
Litt

Mike
Litt

Director, Consumer Campaign, U.S. PIRG Education Fund

Danielle
Melgar

Danielle
Melgar

Food & Agriculture Advocate, U.S. PIRG Education Fund