Explainer

Credit freezes FAQ: You can prevent a fraud nightmare in 20 minutes

Consumer alerts

Credit freezes FAQ: You can prevent a fraud nightmare in 20 minutes

Freezing your files protects you not just from someone fraudulently opening a credit card or applying for a loan in your name. It also can prevent someone from accessing your tax records with the Internal Revenue Service (IRS) or opening a Social Security account using your information or potentially launching a slew of other problems. 

Explainer  

Protecting Yourself from Surprise Medical Bills

Consumer alerts

Protecting Yourself from Surprise Medical Bills

Imagine you go to a hospital for a routine procedure. You’ve made sure your hospital and doctor are covered by your insurance. The procedure goes well and you head home to recover. Two weeks later, you get the bill, but instead of the copay you expected, you get a bill for nearly $4,000. Turns out, the anesthesiologist who assisted with your procedure was “out of network” and your insurance won’t cover that bill as expected. You’ve received a surprise medical bill and now owe the difference between what your insurance will pay the out-of-network anesthesiologist and what you were billed. 

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Nursing home safety during COVID: PPE shortages

COVID-19

Nursing home safety during COVID: PPE shortages

Thousands of nursing homes nationwide are dealing with horrific shortages of masks, gowns and other items they need to protect residents, workers and the broader community from COVID-19. And seven months into this pandemic, the shortages have actually become much worse.

Explainer  

Is your mortgage forbearance ending?

Consumer alerts

Is your mortgage forbearance ending?

If you’re one of the 3.6 million homeowners in forbearance and entered a program in March when Congress passed a law protecting homeowners, your initial six-month forbearance will end in a few weeks.

Explainer  

How Safe Is Our Food?

Food & farming

How Safe Is Our Food?

Americans rely on a vast network of farms, slaughterhouses and manufacturers to provide safe food every day. In 2019 alone, high-profile recalls and foodborne illness outbreaks linked to flour, chicken strips and romaine lettuce reveal that more action is necessary to protect public health.

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