New economy

As we keep producing and consuming ever-increasing quantities of “stuff,” a growing number of people are asking: Can we create an economy that values common interests, public health and the quality of our lives, over growth at any cost?

We should be able to fix our stuff when it breaks. We need easy access to the information, tools, resources and third party repair shops it takes to fix our cell phones, appliances, electronics and other equipment. That means working together to get the companies who make our stuff, to give us the right to repair our stuff. When they do, it will be better for the planet, better for our budgets, and things will work the way they are supposed to.

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Statement: FTC Takes Action Against Harley-Davidson and Westinghouse for “Illegally Restricting Customers’ Right to Repair.”

Right to repair

Statement: FTC Takes Action Against Harley-Davidson and Westinghouse for “Illegally Restricting Customers’ Right to Repair.”

PIRG’s Senior Right to Repair Campaign Director, Nathan Proctor, issued the following statement on the FTC announcement: “The rubber is hitting the road on the FTC’s new focus on protecting your Right to Repair ... "

Media Statements  

Will buy now, pay later mean pain later?
Smartphone and Buy Now, Pay Later app

Consumer alerts

Will buy now, pay later mean pain later?

In a new report, we question whether “Buy Now Pay Later” plans make “no fees or interest!” claims that may not be true. We find that you might be billed for canceled or backordered items, but neither the merchant nor the BNPL provider may take responsibility. You can file a comment in the CFPB’s BNPL inquiry until March 25th. Get our BNPL tips. Cover image: Courtesy iStock by B4LL, used under license

The hidden costs of ‘Buy Now, Pay Later’

Consumer alerts

The hidden costs of ‘Buy Now, Pay Later’

  U.S. PIRG reviewed data from the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB) and found that the most common complaints about “Buy Now, Pay Later” plans include hidden fees, high interest rates and problems when it comes time for debt collection.

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