Tell automakers: Stop sharing drivers’ data
It's time for automakers to stop the secret collecting and sharing of drivers' data.
MASSPIRG calls for stronger protections for drivers who get their cars towed.
MASSPIRG called for stronger protections for drivers who get their cars towed as the Department of Public Utilities (DPU) considers increases to maximum towing charges.
“The DPU should not consider any increases in towing fees unless and until they consider adopting long overdue consumer protections,” said Deirdre Cummings, MASSPIRG’s legislative director, in testimony submitted to the DPU today.
“Under the best circumstances, getting towed is an ordeal, even when justified,” said Cummings. “For many drivers, however, the situation is compounded because the current regulations lack important consumer protections.”
Cosumer protections recommended by MASSPIRG in the testimony include:
MASSPIRG has released two reports reviewing best practices of consumer protections in the towing industry, Getting Off the Hook of a Predatory Tow (2021) and Getting Off the Hook of a Predatory Tow Part II (2023). U.S. PIRG Education Fund updated its guide 7 Steps To Take If Your Car Is Getting Towed in 2023.
It's time for automakers to stop the secret collecting and sharing of drivers' data.
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