Resources
Need Help with A Consumer Problem?
Overcharged? Service not done? Stuck with a product that does not work? The MASSPIRG Consumer Action Center in Weymouth resolves disputes between consumers and businesses through consumer advocacy and negotiation.
Featured Resources
How to request and download your Amazon data
Food for Thought 2024
Is Alexa always listening? How to protect your data from Amazon
Type
Issue
Why lots of states are passing bad state privacy laws
Some state privacy laws are so industry-friendly they do little for the people they’re supposed to protect.
How to use iPhone privacy settings 2024
iPhone privacy settings help cut down on the amount of data Apple and other companies can gather about you. Here's how to use them.
5 steps you can take to protect your privacy now
This National Consumer Protection Week, take more control of your personal information.
Plastic bag bans work
Well-designed single-use plastic bag bans have successfully reduced plastic bag use and associated litter and pollution. Use the Single-use Plastic Bag Ban Waste Reduction Calculator to estimate the impact where you live.
Too much to recall
When companies recall dangerous products, getting a refund or repair can be easy, or way too complicated