Rohit Chopra was sworn in as director of the Consumer Financial Protection Bureau (CFPB) one year ago today.
As we highlighted in a post on the CFPB’s 11th birthday this July, since Director Chopra was sworn in the CFPB is protecting consumers better than ever before.
Our list of top 11 actions taken by the Chopra CFPB to protect consumers:
- Drawing attention to predatory overdraft fees
- Paving the way for changes to medical debt reporting
- Launching an initiative to save Americans billions of dollars in junk fees
- Launching an initiative to improve customer service at big banks
- Slamming the Big 3 credit bureaus for excuses, “deficiencies” and failures
- Highlighting the particular medical billing, credit reporting and debt collection harms to military families
- Examining for-profit colleges
- Looking at the impact of Big Tech’s entry into the payments space
- Taking action to protect the deposit insurance guarantee
- Making it easier for consumers to directly request regulatory changes
- Conceding it created and operated a Trump-era taskforce in violation of federal transparency law
Some other noteworthy actions taken since we first published that list in July:
See the Campaign