Flight delays and cancellations: What to know before 2023 holiday travel
Airlines have made some improvements, but overall delay, cancellation and bumped passenger rates remain high. Here’s what you can do to prepare.
Consumer alerts
Get the information, tools and resources it takes to protect yourself in today’s ever-changing marketplace.
These days we all need to be smart consumers. We need access to the information and resources it takes to avoid the latest scams, stop identity thieves, spot rip offs and keep unsafe food and toxic products out of our shopping carts. PIRG’s consumer watchdog team does the research, publicizes issues through the media, produces consumer guides, and sends out consumer alerts so we all have the tools to make smart, safe, informed choices.
The Latest on Consumer alerts
First Republic Bank collapse is a reminder why we need reform
Consumers complain at record levels, credit bureaus don’t help
Updates
Nearly 400,000 Honda lawnmowers and pressure washers recalled
83,000 Boon Flair high chairs recalled because seats can detach
After Hurricane Idalia: Watch out for repair scams, price gouging, unsafe generator use
Featured Resources
Fixed for the Holidays
Trouble in Toyland 2023
VR risks for kids and teens
The Plane Truth Part 3
Did You Know?
In times of emergency, our researchers have found price surges of up to 166% for critical supplies like bottled water.
What We're Doing
Our guide provides tips for avoiding price-gouging and a how-to for reporting bad actors.
The Latest
Type
NPR: A record number of Americans may fly this summer. Here’s everything you need to know
NPR interviewed PIRG’s Chief Operating Officer for Program Andre Delattre about the troubles of modern air travel.
Consumer complaints against U.S. airlines hit record in 2022
Frontier, Spirit, JetBlue have the worst complaint ratios, measured per 100,000 passengers. Horizon, SkyWest, Mesa and Delta have the best records.
New airline complaint numbers show severity of December chaos
FCC approves first rules to attack robotexts
We get 15 billion scam robotexts a month, up from 1 billion a month in 2021.
NEW REPORT: Top 20 actions the CFPB took in 2022 to ensure a safer marketplace
Study details how government consumer watchdog protected Americans’ finances
Team
Murray
Teresa
Murray
Consumer Watchdog, PIRG
Mierzwinski
Ed
Mierzwinski
Senior Director, Federal Consumer Program, PIRG