Consumers complain at record levels, credit bureaus don’t help
The U.S. Consumer Financial Protection Bureau (CFPB) is buried under an onslaught of consumer complaints, according to our search of its public consumer complaint database.
Consumer alerts
Get the information, tools and resources it takes to protect yourself in today’s ever-changing marketplace.
These days we all need to be smart consumers. We need access to the information and resources it takes to avoid the latest scams, stop identity thieves, spot rip offs and keep unsafe food and toxic products out of our shopping carts. PIRG’s consumer watchdog team does the research, conducts media exposes, produces consumer guides, and sends out consumer alerts so we have the tools to make smart, safe, informed choices.
The Latest on Consumer alerts
Avoiding scams, incorrect medical bills, privacy invasions and more
How to deal with gas stove air pollution when you’re a renter
Updates
FCC approves first rules to attack robotexts
Electronic toys can collect kids’ data. Here’s what you need to know.
Tips before you fly again
Featured Resources
The Plane Truth
Watching Wall Street: Top 20 Actions the CFPB Took in 2022 Making the Marketplace Safer for Consumers
Big credit bureaus, record complaints
How-to video on using the CFPB complaint database
Did You Know?
In times of emergency, our researchers have found price surges of up to 166% for critical supplies like face masks and bottled water.
What We're Doing
Our guide provides tips for avoiding price-gouging and a how-to for reporting bad actors.
The Latest
Type
Quick toy tips to keep your children safer
How to avoid buying counterfeit gifts
Software lockouts shouldn’t be the reason I can’t use my car
Tethering customers to the manufacturer violates consumer rights and drives the electronic waste crisis.
Why consider buying antibiotic-free meat
Buying antibiotic-free meat is important, but not for the reason you might think.
Funeral home prices: Here’s what you should know, and why federal rules are expected to change soon
The FTC says its research shows that more than 60% of funeral homes have little or no pricing information on their websites.
Team
Murray
Teresa
Murray
Consumer Watchdog, PIRG
Mierzwinski
Ed
Mierzwinski
Senior Director, Federal Consumer Program, PIRG