Consumer Action Center kicking off Consumer Protection Week

Jeanne Foy, Director of MASSPIRG's Consumer Action Center, kicks off Consumer Week giving consumer advice and tips on local radio program.

Jeanne Foy, Director of MASSPIRG’s Consumer Action Center, kicks off Consumer Protection Week, taping consumer advice and tips for the Talking Information Center Network (TIC), a program that broadcasts local news, articles, and items of interest to the visually impaired and otherwise disabled listeners in Marshfield.

Pictured: Jeanne Foy, MASSPIRG is joined by Mali Lim of the New Bedford Department of Community Services, Marie Clougher with the Cape Cod Consumer Assistance Council, and Lindsay Hale from TIC.

Working in cooperation with and funded by the Massachusetts Attorney General’s Office, the MASSPIRG Consumer Action Center in Weymouth resolves disputes between consumers and businesses through negotiation and mediation on a wide range of issues, including automobile sales and repair, home improvement transactions, debt collection and credit problems, retail sales and advertising, and landlord-tenant disputes, among others. MASSPIRG’s Consumer Action Center is an independent agency dealing specifically with consumer problems in Massachusetts. There are no fees for our service.

Since 1989, the CAC staff have mediated more than 16,000 complaints and returned more than $4,000,000 to Massachusetts consumers.

If you have a consumer problem please call our office at 781-335-0280 or email Jeanne Foy at [email protected].



Deirdre Cummings

Legislative Director, MASSPIRG

Deirdre runs MASSPIRG’s public health, consumer protection and tax and budget programs. Deirdre has led campaigns to improve public records law and require all state spending to be transparent and available on an easy-to-use website, close $400 million in corporate tax loopholes, protect the state’s retail sales laws to reduce overcharges and preserve price disclosures, reduce costs of health insurance and prescription drugs, and more. Deirdre also oversees a Consumer Action Center in Weymouth, Mass., which has mediated 17,000 complaints and returned $4 million to Massachusetts consumers since 1989. Deirdre currently resides in Maynard, Mass., with her family. Over the years she has visited all but one of the state's 351 towns — Gosnold.