Auto loan complaints rise in pandemic

Pandemic worsens existing consumer problems with car buying in CFPB data

Purchasing a car is a minefield for consumers at even the best of times. Tricks and traps in the auto marketplacecan leave consumers paying more for a car than they should — or, worse, to being victimized by predatory and abusive practices by auto dealers and lenders. Even before COVID-19, consumers buying or leasing a vehicle frequently faced scams, high-pressure sales tactics, and other problems.

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