Flight delays and cancellations: What to know before 2023 holiday travel
Airlines have made some improvements, but overall delay, cancellation and bumped passenger rates remain high. Here’s what you can do to prepare.
Teresa
Murray
Consumer Watchdog, PIRG
Started on staff: 2020
B.A., Kent State University
Teresa directs the Consumer Watchdog office, which looks out for consumers’ health, safety and financial security. Previously, she worked as a journalist covering consumer issues and personal finance for two decades for Ohio’s largest daily newspaper. She received dozens of state and national journalism awards, including Best Columnist in Ohio, a National Headliner Award for coverage of the 2008-09 financial crisis, and a journalism public service award for exposing improper billing practices by Verizon that affected 15 million customers nationwide. Teresa and her husband live in Greater Cleveland and have two sons. She enjoys biking, house projects and music, and serves on her church missions team and stewardship board.
Posts by Teresa Murray
Avoiding scams, incorrect medical bills, privacy invasions and more
Protecting your information and finances is important every day. But we focus on the biggest threats during National Consumer Protection Week 2023.
New Year’s resolutions to make your wallet fatter and your information safer
Our consumer protection team offers some ways to keep your money and information safer in 2023.
Funeral home prices: Here’s what you should know, and why federal rules are expected to change soon
The FTC says its research shows that more than 60% of funeral homes have little or no pricing information on their websites.
Tips on saving money while helping the environment through the Inflation Reduction Act
The Inflation Reduction Act of 2022 represents a historic investment in clean energy. Here’s a look at the biggest opportunities for consumers to help the environment and save money at the same time.
