Student, Education, and Consumer Groups Defend CFPB To Congress

Nearly 60 Groups Send Letter to Congressional Leaders

On February 13, nearly 60 local, state and national student advocacy, professional, consumer, educational, faith and other organizations sent a letter to Congressional leaders expressing "strong support for the crucial work the Consumer Financial Protection Bureau (CFPB) does on behalf of student loan borrowers." The "borrower-focused" letter also urged Congress "to ensure the agency remains well-positioned to solve borrowers’ problems, which includes protecting the Bureau’s single-Director structure and its independent funding, and maintaining Director Richard Cordray until his term ends." (Letter below and attached as pdf).


The Honorable Mitch McConnell, Majority Leader, U.S. Senate
The Honorable Chuck Schumer, Minority Leader, U.S. Senate
The Honorable Paul Ryan, Speaker, U.S. House of Representatives
The Honorable Nancy Pelosi, Democratic Leader, U.S. House of Representatives

February 13, 2017

Re: The CFPB Solves Student Debt Problems 

Dear Majority Leader McConnell, Minority Leader Schumer, Speaker Ryan, and Leader Pelosi:

On behalf of the undersigned national, state and local organizations, we are writing to express our strong support for the crucial work the Consumer Financial Protection Bureau (CFPB) does on behalf of student loan borrowers. We also urge you to ensure the agency remains well-positioned to solve borrowers’ problems, which includes protecting the Bureau’s single-Director structure and its independent funding, and maintaining Director Richard Cordray until his term ends. 

Student loan borrowers suffer more problems in the campus marketplace than should be tolerated. Taxpayers invest billions in federal aid and state funding each year for students to go to college and get ahead. Despite this investment, students who borrow graduate from college with an average of $30,000 in debt.  That debt drags on the individual borrower in the form of lifetime wealth loss, but it also drags on our economy, as some borrowers may now delay purchasing a home and starting families. Even after graduation, student borrowers are still behind.

The problems that cause student debt are many, but they are made worse when students encounter tricky financial products on campus or predatory loans by bad actors that cause them to lose even more money. The CFPB works hard to fight against these and other illegal practices in student lending.

Here is just a sampling of some of the actions the Bureau has taken to protect student loan borrowers:

–      In October 2012, CFPB uncovered barriers that service members with student loans encountered with Sallie Mae and Navient, such as the need to keep re-applying for guaranteed interest-rate reductions during active duty.  It shared this information with the Department of Justice which was able to secure refunds for 78,000 service members who had been systematically overcharged.

–       In February 2015, CFPB secured $480 million in automatic debt relief for students who took out high-cost private student loans while attending a campus of the Corinthian Colleges, lured into the loans through advertising of false job prospects and career services.

–       In July 2015, CFPB ordered Discover Bank to refund $16 million to student loan borrowers who were denied access to information needed to obtain federal income tax benefits, and who received notices overstating their monthly payment minimums.

–       In September 2016, the Bureau found that students at the for-profit chain Bridgepoint Education were lured into taking out private loans offered by their schools under the false promise that the loans could be repaid at $25 a month.  The agency negotiated a settlement with Bridgepoint resulting in $24 million loan forgiveness and debt discharge for these students.

–       In January 2017, CFPB filed a lawsuit against the nation’s largest student loan servicer, Navient (formerly part of Sallie Mae), alleging the company steered borrowers into consecutive forbearances when the borrowers were eligible for a much cheaper option: income-driven repayment.  Thus far, two state attorneys general (Washington and Illinois) have joined the Bureau in their own lawsuits against Navient. 

These problems not only negatively impact borrowers, but they also hurt taxpayers, who should not have to foot the bill when predatory actors break the law.

A weaker Consumer Financial Protection Bureau will result in more predatory lending and higher debts for students. As the nation continues to tackle high student loan debt, now is not the time to weaken this agency’s impact on students and families. The Bureau must remain independent of political pressure, capable of routing out deception with the right tools, and led with the competence of Mr. Cordray as it strives to solve problems for students and taxpayers.


Alaska Public Interest Research Group

American Association of University Women

American Federation of Labor-Congress of Industrial Unions

American Student Association of Community Colleges

American Federation of Teachers

Americans for Financial Reform

Arizona Public Interest Research Group

California Public Interest Research Group

California State Student Association

Center for Responsible Lending

Connecticut Public Interest Research Group

Colorado Public Interest Research Group

Consumer Action

Consumer Federation of America

Consumers Union


East Bay Community Law Center

Florida Consumer Action Network

Generation Progress

Higher Ed, Not Debt

Higher Education Loan Coalition

Housing and Economic Rights Advocates

Illinois Public Interest Research Group

The Institute for College Access & Success

Lutheran Episcopal Advocacy Ministry of New Jersey

Maryland Consumer Rights Coalition

Maryland Public Interest Research Group

Massachusetts Public Interest Research Group

Minnesota State College Student Association

National Association of Graduate-Professional Students

National Consumer Law Center (on behalf of its low income clients)

New Jersey Citizen Action

New Jersey NAACP

New Jersey Public Interest Research Group

New York Public Interest Research Group

North Carolina Public Interest Research Group

Ohio Student Association

One Wisconsin Now

Oregon State Public Interest Research Group

Pennsylvania Public Interest Research Group

Progress Florida

Project on Predatory Student Lending, Legal Services Center of Harvard Law School

Public Citizen

Public Counsel

Public Good Law Center

PHENOM (Public Higher Education Network of Massachusetts)

Public Law Center

Student Debt Crisis

Students United

United States Public Interest Research Group (U.S. PIRG)

United States Student Association (USSA)

University of California Student Association

University of Missouri Graduate Professional Council

University of Southern Maine Student Government

Vermont Public Interest Research Group

Veterans Education Success

Washington Public Interest Research Group

Washington Student Association

Young Invincibles