Consumer Tech Hero & Horror Stories

What we’re looking for in a hero story:
Have you repaired or repurposed a device to keep it going strong? Do you own a gadget that’s stood the test of time, lasting longer than anyone expected? Want to spotlight a manufacturer that goes above and beyond to support their products, even years after release?

What we’re looking for in a horror story:
Have you had a device abruptly deactivated, paywalled, or downgraded by the manufacturer? Do you have experience with a product that lost a key function or stopped being supported far too soon? If an infuriating horror story about a tech purchase comes to mind, we want to hear it.