Thursday’s report is Part 1 of a 2 part series on the CFPB. This report discusses problems. The upcoming report discusses solutions. Next Thursday, March 16, we will release “Watching Wall Street: Top 20 Actions the CFPB Took in 2022 Making the Marketplace Safer for Consumers.”
“For the CFPB to do its only job, protecting consumers, as effectively as possible, it’s important to hear directly from people what’s going wrong,” said U.S. PIRG Education Fund Consumer Campaign Director Mike Litt. “The complaints in this database act like an alarm system. When the CFPB reads them, it’s alerted to problems, who the culprits are and what actions it needs to take.”
Mierzwinski concluded, “We wouldn’t have this research without a strong CFPB. Now, more than ever, we need this robust database to hold credit bureaus, banks, debt collectors and other firms accountable to consumers.”
-30-
|