Consumer alerts

Get the information, tools and resources it takes to protect yourself in today’s ever-changing marketplace.

These days we all need to be smart consumers. We need access to the information and resources it takes to avoid the latest scams, stop identity thieves, spot rip offs and keep unsafe food and toxic products out of our shopping carts. PIRG’s consumer watchdog team does the research, publicizes issues through the media, produces consumer guides, and sends out consumer alerts so we all have the tools to make smart, safe, informed choices.

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Did You Know?
In times of emergency, our researchers have found price surges of up to 166% for critical supplies like bottled water.

What We're Doing

Our guide provides tips for avoiding price-gouging and a how-to for reporting bad actors.

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Can I get a refund if my flight is cancelled or delayed?

Consumer Watchdog

Can I get a refund if my flight is cancelled or delayed?

Currently, you are entitled to a refund if your flight is cancelled for whatever reason. But airlines don't always offer that up front. New rules announced today will ensure that starting this fall, refunds will be the default for cancellations and you can also get refunds for flights with lengthy delays.

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Team
Ed
Mierzwinski

Ed
Mierzwinski

Senior Director, Federal Consumer Program, PIRG