Danny Katz
Executive Director, CoPIRG Foundation
Executive Director, CoPIRG Foundation
DENVER — As consumers, we have a lot of plates to keep spinning: Making sure our information is safe. Finding a better credit card. Sorting out our medical bills. Buying electronics that last.
In recognition of National Consumer Protection Week 2025, which starts March 2, CoPIRG Foundation has created consumer protection tips and tools to help Americans address a wide range of common issues.
“Our world is getting more difficult in some ways, and easier in others,” said Danny Katz, Executive Director for CoPIRG Foundation. “Recent natural disasters have left people scrambling to replace important documents in their homes. And data breaches, robocalls and artificial intelligence pose new threats. Then, we have new technology and tools that more consumers should use to make some parts of our lives better.”
Nearly 1 in 5 Americans has at some point had to evacuate their homes during a severe weather event, according to an October 2024 YouGov poll. Being prepared for such a natural disaster includes not only having prescriptions and pet supplies in your emergency “go bag.” You also want to have a plan for your important paperwork. U.S. PIRG Education Fund’s new consumer guide, “The best way to store important documents before disaster hits,” will help you disaster-proof your documents.
Consumers pay good money for their laptops, and they deserve ones that can be fixed if they break, so CoPIRG Foundation is releasing an updated “The best laptops of 2025 are repairable” guide. The guide calculates a grade based on repairability scores for the most popular laptop brands on the market. Companies that design their devices to last receive a good grade, while those “failing the fix” receive poor grades.
Congress in 2018 approved allowing consumers to freeze their credit files at no charge. Yet it’s estimated that only about 10% of consumers have done so. Some of this stems from good intention followed by procrastination.
It’s become easier to perform this crucial finance-protecting task online (and you can still do it by phone in about 20 minutes total for all three national credit bureaus). We provide a new guide, “Freezing your credit files online in 30 minutes: Step-by-step guide with screenshots.” from a staffer who had never frozen his files before. Freezing online will be a breeze for consumers who follow along with our screenshots and pro tips.
Many families plan for expected expenses, but medical bills can throw off even the most carefully crafted budget. When people know their rights and protections, they can better fight erroneous medical bills, appeal insurance company denials of coverage and budget better by finding out prices in advance.
Our guides show you how to get a good faith estimate, appeal an insurance denial, understand a medical bill, negotiate prices and make sure your credit report doesn’t include paid medical bills. For tips on fighting medical bills, check out our six-part guide: “Medical Bills: Everything you need to know about your rights.”
The Consumer Financial Protection Bureau (CFPB) offers the Explore Credit Cards comparison tool on its website. The tool uses unbiased, public data collected by the CFPB from all major credit card companies and some smaller companies that have voluntarily provided it. CoPIRG Foundation discusses the importance and utility of this tool and explains how to use it.
If you generally fly only during spring break or the summertime, you can look forward to several new airline passenger protections in 2025 that didn’t exist a year ago. And you’re likely to need some of these new protections this year: Passenger volume is expected to reach 5.2 billion in 2025, a 6.7% increase compared with 2024 and the first time that the number of passengers will exceed the 5 billion mark, according to the International Air Transport Association.
Travelers can walk through what rights they have now, and how to best handle disruptions, in CoPIRG Foundation’s helpful guide, “Airline travel tips you shouldn’t fly without.”
Thanks to the Colorado Privacy Act, consumers have a new tool – a universal opt-out mechanism – that helps you automatically opt out of data sales online. Once you’ve downloaded the tool in your browser, the mechanism will broadcast to every site you visit that you don’t want your personal data sold. That way you don’t have to individually contact every website you visit to opt out. CoPIRG Foundation has a guide on how to install and use it.