Consumers complain at record levels, credit bureaus don’t help
The U.S. Consumer Financial Protection Bureau (CFPB) is buried under an onslaught of consumer complaints, according to our search of its public consumer complaint database.
Consumer alerts
Get the information, tools and resources it takes to protect yourself in today’s ever-changing marketplace.
These days we all need to be smart consumers. We need access to the information and resources it takes to avoid the latest scams, stop identity thieves, spot rip offs and keep unsafe food and toxic products out of our shopping carts. PIRG’s consumer watchdog team does the research, conducts media exposes, produces consumer guides, and sends out consumer alerts so we have the tools to make smart, safe, informed choices.
The Latest on Consumer alerts
Avoiding scams, incorrect medical bills, privacy invasions and more
How to deal with gas stove air pollution when you’re a renter
Updates
FCC approves first rules to attack robotexts
CALPIRG calls for an end to ‘hidden fees’ in Sacramento
Electronic toys can collect kids’ data. Here’s what you need to know.
Featured Resources
Watching Wall Street: Top 20 Actions the CFPB Took in 2022 Making the Marketplace Safer for Consumers
Big credit bureaus, record complaints
How-to video on using the CFPB complaint database
How to read a privacy policy
Did You Know?
In times of emergency, our researchers have found price surges of up to 166% for critical supplies like face masks and bottled water.
What We're Doing
Our guide provides tips for avoiding price-gouging and a how-to for reporting bad actors.
The Latest
Type
Quick toy tips to keep your children safer
CALPIRG-backed bill introduced to reform ticket sales
Assemblywoman Laura Friedman's new bill would increase transparency in online ticket sales.
How to avoid buying counterfeit gifts
Buy Now, Pay Later: What to know before you sign up
Expert panel discusses toy recalls, dangerous counterfeits, and tips for parents this holiday season.
Injury Prevention specialist and a child welfare advocate join CALPIRG Education Fund to discuss our 37th annual Trouble in Toyland report.
Team
Murray
Teresa
Murray
Consumer Watchdog, PIRG
Mierzwinski
Ed
Mierzwinski
Senior Director, Federal Consumer Program, PIRG
Melgar
Danielle
Melgar
Food & Agriculture, Advocate, PIRG