Why the best laptops in 2023 are repairable

If you’re looking for the best laptop in 2023, it’s worth it to buy a repairable model. After all, if something goes wrong, you don’t want to have to replace the entire laptop.

The updated Failing the Fix scorecard can help you make a decision. This scorecard rates laptop brands on how easy they are to repair.

Just as last year, Dell received the highest score for laptops with a B+. Asus also received a B+, while HP received a B and Acer and Lenovo each scored B-. Microsoft scored a D+ and Apple got a D-.Photo by staff | TPIN

Since January of 2021, France has required companies to provide detailed information about how fixable certain products are, and to post an overall repair score at the point of sale, much like the U.S. Energy Star rating that measures energy efficiency. Our second edition of “Failing the Fix” reviews the detailed repair information for 330 devices and tracks changes in grades since our last report.

To calculate a final grade we use the five categories from France’s repair scores, as well as our own category measuring if the company is lobbying against your Right to Repair. Here’s the breakdown:

• Documentation: Does the manufacturer provide free service manual information to consumers?
• Disassembly: How easy is it to open and repair the device? Our grade weighs this score more heavily than the others because of its importance.
• Parts availability: Is it easy to find replacement parts for the laptop?
• Parts pricing: Are spare parts affordable?
• Laptop-specific category: Several factors that are specific to laptop repairability such as the availability of software updates.
• Corporate lobbying against Right to Repair: We remove points if the manufacturer is a member of trade organizations that lobby against the Right to Repair such as TechNet or Consumer Technology Association (CTA), or if they lobby directly.

Repairability is important to if you care about the environment. Electronic waste is now the fastest-growing part of the domestic municipal waste stream, according to the Environmental Protection Agency. It’s also important if you’re a budget. Another of our reports found that Americans would save $40 billion a year if they could repair instead of replace their tech.

That’s why you should buy from repairable brands while searching for the best laptop for work, school, or your home. Read the full Failing the Fix report.